Delivery Information

Updated: 14th May 2021

1. Delivery

We are working hard to get your items to you as soon as possible and thank you for your understanding and patience during this time. This page will will be regularly updated with the most recent delivery timelines. Please check below to ensure you have the current information on when you can expect your order.

Have you pre-ordered? - When you buy with Marshalls oftentimes you will purchase ahead of the growing season. Pre-ordering ensures items are grown and reserved for you. We only send plants out at the optimum growing time for that species, when the weather conditions suitable. Broad guidelines can be found in the table below in section 2. Specific timing for each item is on the product pages, when you add to basket it displays ‘Delivery from’ followed by the planned period for dispatch eg ‘mid-May’

In stock items are currently taking:

Please allow up to 21 days for plants, trees and bulbs that are in stock to be dispatched.

Please allow up to 5 days for products in our warehouse that are in stock to be dispatched. This includes items from the following collections:

N.B. Please note this does not apply to items supplied direct from our third-party suppliers (e.g. HOTBIN, Bucktons), please see individual product pages for delivery information and timescales.

1.1 Latest updates

Brassicas – Delivering from 20th May 

Chilli Plants 3 Super Plugs – Delivering from 20th May 

Chrysanthemum Bran – Delivering from 25th May 

Herbs 9am Pots – Delivering from 25th May 

Pepper Plants 3 Super Plugs - delivering from 20th May. 

Perennial plants  - 6 plant packs across the following: Lupin, Delphinium, Digitalis, Lavender and Phlox – Delivering now. 

Runner Beans – delivering from 20th May 

Speedy Planters – Delivering from 20th May 

Summer bedding Plants: 

60 seedling packs– First batches delivering now

6 Super Plugs – First batches delivering now 

Summer Flowering Bulbs (including Gladioli, Dahlia, Crocosmia, Freesia, Anemone and Lilies) - Delivering now  

Sweet Pea Garden Ready Plants - Delivering now and until late-May.  

Tomatoes Super Plugs – Delivering now  

1.2 Third-party supplier deliveries

Some of our products are delivered by our suppliers, such as HOTBIN, and these are indicated on individual product pages. In order for our supplier to contact you to arrange your delivery, it's really important that you leave your phone number whilst you checkout.

2. Plant Pre-Order Delivery

We will do everything possible to send out plants to you on the dates specified on our website or in our catalogue. However, some factors outside of our control, such as weather, may affect plant growth and therefore delivery dates.

Plant type Approx. delivery window

Autumn Planting Garlic

Delivered between September & November

Autumn Onions & Shallots

Delivered between September & November

Bare Root Canes, Berries & Currants

Delivering now & available for delivery between October & March

Fruit Trees

Bare root trees delivering now & available for delivery between mid-November & end March

Patio fruit trees delivering now & available for delivery all year round

Potted trees delivery between April & October

Grapes

Potted grapes delivered between March & May

Heat Prepared Onions

Available for delivery between early & late March

Herb Plants

Herb plug plants delivery between end April & mid-May

Garden ready herb plug plants delivered between March & June or September & October (depending on when you order)

Spring planting Onions, Shallots & Garlic

Delivering now & available for delivery between early January & late March

Onion plants are now due to be ready from 14th April

Raspberry Canes

Delivering now & available for delivery between November & April

Rhubarb

Delivering now & available for delivery between October & March

Potted Rhubarb plants delivered between March & April

Seed Potatoes

First Earlies, Second Earlies, Main Crop & Salad varieties delivering now & available for delivery between early January & late March

Autumn planting seed potatoes delivery between early June & end July

Spring Flowering Bulbs

Delivered between early August & late October

Strawberries

Delivering now & available for delivery between November & May

Garden Ready strawberry plug plants delivered between April & May

Strawberry Misted Tips delivered between late July & end August

Summer Bedding

Late April and throughout May.

Summer Flowering Bulbs

Delivering now and throughout April.

Sweet Pea Plants

Throughout April and May.

Vegetable Plants

  • Aubergine Early June
  • Aubergine grafted Mid May
  • Brassica Mid May
  • Chilli Mid May
  • Courgette Mid May
  • Cucumber Mid May
  • French and Runner Beans Mid May
  • Grafted Chilli, Cucumber, Courgette, Melon, Pepper, Tomato Mid May
  • Leeks Early May
  • Onion Plants Mid April
  • Peas Late April
  • Pumpkin, Squash and Marrow Late May
  • Salad - Lettuce, Beetroot, Celeriac, Celery, Chard, Pak Choi Late May
  • Spinach Late April
  • Sweet Pepper Early May
  • Sweet Potato Early May
  • Sweetcorn Late May
  • Tomato Plugs Early May
  • Tomato Potted Plants 9cm Early-Mid June
  • Turnip Early May
  • 9cm Potted Plants Tomato, Chilli, Sweet Pepper Early June
  • 9cm Potted Plant Cucumber Early-Mid June
  • 13 cm Potted Plants Tomato, Chilli, Pepper, Aubergine, Cucumber Early-Mid June
  • Autumn planting vegetable plants delivered between early August & end September

Winter Bedding

Delivered between late August & early October

3. Delivery Charges

Most of Great Britain

  • Our standard delivery charge is £4.99
  • If we need to split your order into multiple deliveries we will only charge you once for postage
  • Vegetable and flower seed only orders delivery charge is £1.99 (if you add anything else you will be charged the relevant delivery cost)
  • A small number of extra-large and heavy items are charged at £7.99 and this will be clearly displayed at checkout.
  • Compost and some other large or heavy items will be subject to a delivery multiplier in which orders containing three or four items will be subject to an additional £4.99 charge, this will then increase by an additional £4.99 for every further two items added. This additional charge is automatically applied at checkout. For example;
Number of items Total delivery charge

1 -2 bags of compost or other heavy bagged items

£4.99

3 - 4 bags

£9.98

5 - 6 bags

£14.97

7 - 8 bags

£19.96

9 - 10 bags

£24.95

3.1 Restricted Postal Areas

Areas of Great Britain which incur restrictions and additional charges (Scottish Highlands and Islands).

  • Heavy and bulky items such as raised beds, tunnels, outdoor furniture, sheds, playhouses, power tools (electric and petrol), greenhouses, wormeries, HOTBIN composters and Aerobin composters incur some delivery restrictions and additional costs. We reserve the right to contact you to amend delivery costs, subject to your approval, to reflect the additional delivery charges. Please contact our Customer Service team on 01480 774555 for which exact items the charges apply to if your delivery address is in the Scottish Highlands or Islands.
  • See table below for further details on delivery charges for restricted postal areas
Supplier Name Products Affected Delivery Information

Wooden garden products

Delivery surcharges will apply to the following post codes:

  • KA, FK, KY, DD, PA - Kilmarnock, Falkirk, Kircaldy, Dundee and Paisley postcodes - £20.83.
  • SA - Swansea postcodes - £20.83.
  • AB, IV, PH - Aberdeen, Inverness and Perth postcodes - £41.67.
  • PL, TR - Plymouth and Truro postcodes - £41.67.
  • No service available for: BT, GY, HS, IM, JE, KW, PA (20-78), ZE, PO (30-40) - Belfast, Guernsey, IOM, Jersey, Kirkwall, Shetlands, Outer Hebrides, Lerwick, Isle of Wight postcodes.

Electric wheelbarrow and trolley

No service available for: Northern Ireland, Republic of Ireland and any other off shore islands.

DSSmith

  • Delivery surcharges will apply to the following locations:
  • Scottish Highlands & Islands- £24.
  • AB31-56, FK17-21, IV1-39, IV52-54 & IV63, KW0-14, PA20-59, PH15-50 - Scottish Highland postcodes - £24.
  • HS1-9, IV40-63, KA27-28, KW15-17, PA20, PA41-49 & PA60-78, PH42-44, ZE1-3 - Scottish Islands postcodes - £24.
  • Isle of Wight - £15.
  • Isle of Man - £36.
  • Jersey/Guernsey - £36.
  • Northern Ireland & Republic of Ireland - £78.

Greenhouses and heaters

Delivery surcharges will apply to the following locations:

  • Isle of Wight/Isle of Man - £40 for 6ft buildings, £60 for 8ft buildings and £80 for 9ft or higher buildings.
  • Scottish Islands - £50 for 6ft buildings, £70 for 8ft buildings and £80 for 9ft or higher buildings.

Composters, wormeries and water butts

Delivery surcharges will apply to the following locations:

  • Scottish Highlands - £13.69.
  • AB36-56, FK 17-21, IVI-39, IV52-54 & IV63, KW1-14, PA21-40, PH19-50 - Scottish Highland postcodes - £13.69.
  • Scottish Islands - £19.68.
  • HS1-9, IV40-51 & 55-56, KA27-28, KW15-17, PA20, PA41-49 & PA60-78, PH42-44, ZE1-3 - Scottish Islands postcodes - £19.68.
  • Isle of Man & Scilly Isles (TR, IM) - £13.69.
  • Isle of Wight (PO30 - PO41) - £13.69.

Delivery to outside of the UK

We regret we are unable to deliver any products to non-mainland UK delivery addresses. This includes Europe, Channel Islands, Republic of Ireland, Northern Ireland, USA and Rest of World. We will update our website if this changes.

With all Orders

Please check the 'My Account' area on the website to check the status of your order. Items that have been dispatched will be marked as fulfilled under each order.

Our promise on delivering the quality you expect, at the time you need it.

Need help or advice, our dedicated customer service team are here to provide support and guidance as well as answering order & delivery questions. We always strive to do our best, but if things don’t go to plan we keep you informed and try to put things right, resolving situations to ensure you are 100% satisfied with your Marshalls experience.