Shipping policy

This page is regularly updated with the most recent delivery timelines. Please check below to ensure you have the current information on when you can expect your order.

We know how important your garden is to you and have built this into our service standards:

  • All 'in stock' products are sent the day after you have placed your order. (Sunday to Thursday). This includes vegetables, plants, seeds, garden supplies and birdcare.
  • Smaller plants are not sent on Fridays to ensure they do not get stuck with our carrier over the weekend.
  • Fully tracked (Yodel) service means you can plan your day around the arrival of your delivery
  • All parcels are sent to you in fully recyclable packaging!

Express Delivery as standard

Products Delivery Fee Additional Information

Seed Orders

From £2.99 to £6.99

Seed packet orders £2.99 

If you purchase any other items you'll be charged the standard delivery rate of £6.99

Plants, Bulbs & Garden Accessories

£6.99

If we need to split your order into separate deliveries we'll only charge one delivery fee

Extra-large or long and/or heavy items

£10.95

These are clearly displayed at check-out

Compost (and any other large or heavy items)

FREE
Free delivery items will be clearly labelled and the shipping will be automatically deducted at the checkout.

If you'd like more than 10 bagged material products, consider a half pallet or call our Customer Service team who can arrange for a bespoke competitive quote on 01480 774555 (standard network charges apply).

Northern Ireland    

No delivery options.

Unfortunately, we cannot deliver to Northern Ireland.

Delivery Services & Timescales

Some of our products are delivered by our trusted suppliers, such as HOTBIN, and will have a different delivery timescale. These are clearly indicated on individual product pages. Pre-order products will also display their specific expected future delivery date.

Please check the 'My Account' area on the website to check the status of your order. Items that have been despatched will be marked as fulfilled under each order.

 

Our guide below gives further details on our delivery service across all our ranges. Please note the delivery times shown (Royal Mail 48hr, Yodel 24hr & 48hr) are delivery aims provided by the carriers and are not guaranteed. While most orders arrive within these timeframes, occasional delays can occur due to factors beyond our control.